HappyPlace: Over the weekend in Iowa, a couple went to a restaurant and received terrible service. It took twenty minutes to get coffee, an hour to get their food, and all the other patrons were “making fun of the restaurant and how terrible the service was.” But instead of complaining with their wallets, Makenzie and Steven Schultz rewarded the server by tipping him almost 150%.
“So here’s the deal. Our service tonight sucked. Took 20 minutes to get water, 40 minutes for an appetizer and over an hour for our entree. People all around us were making fun of the restaurant & how bad the service was. Yeah, it was pretty terrible. But, it was very obvious that the issue was being short staffed, not the server. He was running around like crazy and never acted annoyed with any table. At one point we counted he had 12 tables plus the bar. More than any one person could handle! As I sat there and watched him run back & forth and apologize for the wait, I said to Steven… Wow, this used to be us. Waiting tables. I don’t miss it at all and I never loved that job. I did it for the tips. Steven and I agreed it would feel good to make this guys night when he would probably be getting minimal to no tips due to slow service. We walked out before he saw this and I’m not posting this for a pat on the back. I’m just sharing this as a friendly reminder to think of the entire situation, before you judge. And always always always remember where you came from.”
Some people just get it, man. If you’ve ever worked any job for tips, you know how stressful it can be at times. Although I have never waited tables, for years my only job was working birthday parties at SportsZone. It wasn’t so difficult, but every once in a while we’d get a party of 25 five year olds, screaming, crying, running around like animals. It’s not easy to keep composure when things start to get hectic. You think I wanted to fill those little assholes’ cups with 1/3 coke, 1/3 sprite, 1/3 iced tea? No chance. But I did it anyway with a smile on my face because parents notice that, and it transcends into what kind of tip I drive home with.
I’ve done parties that were boring and slow, and it seemed like the kids didn’t have a good time or that the parents weren’t happy but I’d still get a great tip. There were times where the parties were fun and easy and the kids had a great time, and I’d get stiffed. And that’s the absolute worst. Busting your ass doing your job and it basically goes unnoticed and unappreciated. Whether or not it was something I could have controlled, it’s a shitty feeling. And I can’t even imagine how hard being a waiter can be sometimes. I know from personal experience how rude and annoying customers can be. My mom asks a million questions to the waiters and waitresses. Sometimes I wanna kill myself and I’m not even the one who has to oblige to all her requests. There’s so many stuck up cocksuckers that go out to eat and treat the servers like slaves, just so demeaning and condescending. If I’m taking your order, getting your food, waiting on your silly requests, don’t you dare belittle my title or patronize my responsibilities.
And this couple totally understands that. Past waiters and waitresses themselves, they understand how much pressure goes into sometimes as simple as putting in orders and bringing over food. It wasn’t the waiter’s fault the restaurant was understaffed. It wasn’t the waiter’s fault that the lady at the table next to them wanted extra onions but no tomato on her burger, and her fries on a separate plate. Is $100 for a tip totally necessary? Maybe not, but it’s way beyond that. It’s principle. That is paying it forward to a TEE. That’s a nice fuckin thing they did. Imagine how the waiter felt reading that message. That’ll turn a bad night around real quick.
If you go out to eat, part of that means giving a tip at the end of the night. Nothing is worse than going out to eat with your friends and when it comes time to split the bill, one of your buddies only has $9 for the tip. Fuck outta here with that rubbish. If you can’t afford to leave a decent tip, then you can’t afford to go out to eat, plain and simple. There is no reason to leave a tip less than 15% and even that’s pushing it. I’m a 20% guy, at the absolute minimum. Doesn’t matter if the waiter was unenthusiastic and monotone and dull, bottom line is they did a job that you did not and thus need be compensated for it. Just because they’re serving you doesn’t mean they’re your servant. They’re not working for you, and that doesn’t mean you’re any better than them. Be thankful that they’re doing their job for YOU. I complain about waiters all the time (one time this guy at a diner asked me if I wanted ice in my water, yeah bro, I fuckin do), but know your place.If the chef undercooked my steak, that doesn’t warrant a shitty tip for the waiter. So stop being assholes and open up your eyes and your wallets.